The USA Auto Online Privacy Policy

Overview and Acknowledgement 

USA Auto and its agents (collectively, “USA Auto,” “we,” “us,” “our”) are concerned about protecting your privacy. We understand your concerns regarding how information about you is used and shared, and we appreciate your trust that we will do so reasonably. This Online Privacy Policy is applicable to the information collected by, from, or about you during your use of our website (usaauto.com, the “Website” or “Site”) and its affiliate sites, our mobile applications, and any other online connected tools. We refer to these websites and online connected tools collectively as the “Services” or the “USA Auto Service” throughout this Online Privacy Policy. 

This Online Privacy Policy describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Online Privacy Policy is a supplement to the Website Terms of Use of all websites within USA Auto that include authorized links to this policy, as well as the Telephone Messaging Terms and Conditions.

Please note that USA Auto’s practices with respect to data collected and used in connection with the Site and our Services are governed by this Online Privacy Policy (as amended from time to time), and not the online privacy policy in effect at the time the data was collected. This Online Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or products and services not available or enabled via the Site. We encourage you to become familiar with the terms and conditions of both this Online Privacy Policy and the Website Terms of Use. 

By accessing and using the Site, you agree that you have read and understand this Online Privacy Policy, and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Online Privacy Policy. In the event of a conflict between this Online Privacy Policy and a privacy notice for a specific Service, the specific privacy notice shall govern. 

What Information Do We Collect? 

We collect various types of information provided by users of the Services. This may include such information as: 

• Application, Quote, or Claim: If you submit an application, quote, or a claim, we may collect information that you provide and other related information, such as automobile information (including driver’s license number and VIN). 
• Account Information: If you create, register, or connect an online account in connection with our Services, we may store your username, password (and password hint information), and other basic account information that you may provide or that may be associated with that account. 
• Job Application: If you apply for a job with us, we may collect information about your work and educational history, and other information that you choose to provide in connection with your application. 
• Automatically Collected Information: We and third-party online advertising and analytics companies may use cookies, web beacons, or similar technologies to record your online activity with this Site and automatically collect information about your online activity, browser, and device, as well as information about your interactions with the Services. See the “Cookies” and “Your Choices” sections below for more information. 
• Log Information: We collect log information when you use the Site, which may include details about how you have used the Site, device information, access times, IP addresses, and related browsing information. 

We also obtain information from third-party sources in certain situations. For example, we may collect information about you from identity or other verification services, credit bureaus (including your credit report), advertising networks, mailing list providers, service providers, and data brokers. 

The information we receive from such third parties varies depending on the information made available by those entities. Examples include financial account information, account balances, credit account information, loan account information, investment account information, identifying information about account owners, account transaction information, and employment information. 

How Do We Use the Information We Collect? 

We use information provided by individuals who use our Services to fulfill the purpose for which the user provided the information and for other purposes as permitted by law, such as: 

• Providing you with the Services that you request, such as completing transactions, processing claims, or providing a quote 
• Communicating with you, including responding to inquiries 
• Providing you with information, including communications and interest-based advertisements 
• Informing you of job opportunities and evaluating your suitability for a job 
• Completing a survey 
• Developing, operating, delivering, maintaining, improving, enhancing, and protecting the Website and other Services 
• Monitoring, analysis, and research, including trends, usage, and advertising services 
• Enhancing the safety and security of the Services and preventing fraud or protecting our or our customers’ rights or property 
• Enforcing applicable terms and conditions and other applicable policies 
• Other purposes specifically disclosed at the time the information is requested 

With Whom Do We Share Information That We Collect? 

USA Auto may use and share your information in accordance with this Online Privacy Policy. This allows USA Auto to manage, provide, and offer a variety of services. 

We may also share your information with third parties. For example, we may share information with third parties that: 

• Are insurance companies 
• Access personal information to perform services for us, such as call center services, directory services, website hosting, or IT consulting 
• Perform regulatory reporting and capture performance metrics 
• Act on our behalf if we believe: 

(1) your actions are inconsistent with our Website Terms of Use or Telephone Messaging Terms and Conditions, 

(2) you have violated the law, or 

(3) sharing is necessary to protect our rights, property, and safety or the rights, property, and safety of others 

• Are involved in any merger, sale of company assets, financing, or acquisition 
• Require your information for other purposes with your consent or direction 

We also share aggregated or de-identified information that cannot reasonably be used to identify you. If you provided consent to be contacted, the information you provided for that purpose may be shared accordingly. 

Children’s Privacy 

Our Services are not intended for children. We do not direct our Services to children under 13 or knowingly attempt to solicit or receive information from children. 

Cookies 

What Are Cookies? 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. If cookies are used, we provide each user the ability to accept or decline the use of cookies. 

How Do We Use Cookies? 

We use cookies to improve your experience on our website, including: 

• Keeping you signed in 
• Understanding how you use our website 
• Retaining and evaluating information on your recent visits and how you move through the site for analytics purposes 

How Do You Manage Cookies? 

You can set your browser to not accept cookies and remove cookies already stored. Review your browser or device’s Help file to modify your settings. Removing cookies may affect the functionality of some parts of our website. 

What Choices Do You Have and How Can You Contact Us? 

When corresponding with USA Auto, interacting through the Site, or requesting information, you choose what information to provide. Please share only information that is necessary or appropriate. 

If your personal information changes, appears incorrect, or if you no longer desire service, you may contact us using the information below. We will accommodate all reasonable requests. 

Users who no longer wish to receive newsletters or promotional materials may opt out by contacting us. Processing may take up to 30 days. If you later provide personal information again through the Site, your opt-out may be considered rescinded. 

Because we may have already shared information with third parties, opting out may not stop all third-party use. 

To change your preferences, email: info@usaauto.com 

Linked/Third-Party Sites 

For your convenience, some hyperlinks may direct you to other websites not under our control. This Online Privacy Policy does not apply to those sites. We encourage you to review the privacy policy of each website you visit. If you complete a transaction on a linked site, the information you provide is governed by that site’s privacy practices. 

Changes to Privacy Policy 

From time to time, we may update this Online Privacy Policy due to changes in legal or regulatory requirements, business practices, or to better serve your needs. Any updates will be posted on the Site as described in the Website Terms of Use. 

Who Can You Contact for More Information? 

Please direct questions regarding security or privacy to: 

info@usaauto.com 

USA Auto 

866.855.1872 

Last Updated December 7, 2025.